Last Updated: March 25, 2026
Privacy Policy
This Privacy Policy describes how Syra Ventures, Inc. ("Hobbes," "we," "us," or "our") collects, uses, and shares information when you visit our website (hihobbes.com), use our platform, or interact with an AI demo agent powered by Hobbes on a third-party website. This policy covers three groups of people: website visitors, customers, and end users who interact with Hobbes-powered demo agents.
By using our website or Service, you agree to the practices described in this Privacy Policy. If you are a Hobbes customer, your use of the Service is also governed by our Terms of Use (hihobbes.com/terms-of-use) and, where applicable, our Data Processing Addendum (available at trust.hihobbes.com).
Information We Collect
Website Visitors
When you visit hihobbes.com, we collect:
Usage data: Pages visited, referring URL, browser type, device type, operating system, and IP address.
Cookies and tracking technologies: We use cookies, pixels, and similar technologies for analytics, performance monitoring, and marketing. See Section 7 for details.
b. Customers
When you sign up for Hobbes or purchase a subscription, we collect:
Account information: Name, email address, company name, billing address, and payment information (processed by Stripe).
Configuration data: Knowledge sources, guidance, product information, branding assets, and agent settings you provide to set up demo agents.
Usage data: Login activity, feature usage, and platform interactions.
c. End Users (Demo Interactions)
When a person interacts with a Hobbes-powered demo agent on a customer's website, we collect:
Demo Interaction Data: Messages sent during the demo session, agent responses, session metadata (timestamps, duration, page URL), engagement signals (clicks, scroll depth), and performance metrics.
Device and network data: IP address, browser type, device type, and operating system.
Information and voluntarily provided: Name, email address, or other information the end user chooses to share during the demo conversation.
Hobbes demo agents are powered by artificial intelligence. Demo interactions are conducted by AI, not humans.
How We Use Information
We use the information we collect for the following purposes:
Providing the Service: Delivering AI-powered demo agents, generating demo responses, producing analytics and reports for customers, and providing support.
Account management: Processing payments, managing subscriptions, communicating about your account, and sending service-related notifications.
Improving the Service: Analyzing usage patterns, identifying bugs, and developing new features. We use anonymized, aggregated data for product improvement and benchmarking.
Website analytics: Understanding how visitors use our website to improve content and user experience.
Marketing: Sending promotional communications to customers and prospects who have opted in. You can opt out at any time (see Section 6).
Security and fraud prevention: Detecting and preventing unauthorized access, abuse, or security threats.
Legal compliance: Complying with applicable laws, responding to legal requests, and enforcing our Terms of Use.
How We Share Information
We do not sell personal information. We share information only in the following circumstances:
With Customers
Demo Interaction Data (including end-user messages and session analytics) is shared with the customer whose demo agent the end user interacted with. The customer controls how their demo agent is configured and is responsible for their own privacy practices.
b. With Service Proviers
We share information with third-party service providers who help us operate the Service, including:
AI model providers (for generating demo responses)
Cloud infrastructure providers (for hosting and data storage)
Payment processors (Stripe, for billing)
Analytics providers (for website and product analytics)
These providers process data only on our behalf and are subject to contractual obligations to protect your information. A current list of sub-processors is maintained at trust.hihobbes.com.
c. With AI Model Providers
Demo interaction content is sent to third-party AI model providers solely to generate demo responses. We configure our AI providers to disable model training on customer inputs, in accordance with each provider's available data usage controls. Data sent to AI providers is not retained by the provider beyond the duration of the API request, subject to each provider's data handling policies.
d. Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Hobbes, our customers, or others.
e. Business Transfers
If Hobbes is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
Data Retention
Customer account data is retained for the duration of the subscription and deleted within 30 days of a verified deletion request.
Demo Interaction Data is retained for the duration of the customer's subscription. Upon termination, we anonymize Demo Interaction Data within 30 days by removing all identifiers (names, email addresses, IP addresses, device identifiers). Customers may request full deletion instead.
Anonymized data that cannot reasonably identify any individual may be retained indefinitely for product improvement, benchmarking, and analytics.
Website analytics data is retained in accordance with our analytics providers' standard retention periods.
Data Security
We maintain technical and organizational security measures designed to protect your information, including industry-standard encryption in transit and at rest, access controls, and incident response procedures. Hobbes maintains SOC 2 Type II certification. Details on our security practices are available at trust.hihobbes.com. Anonymized data that cannot reasonably identify any individual may be retained indefinitely for product improvement, benchmarking, and analytics.
Your Rights and Choices
All Users
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate personal information.
Delete your personal information.
Restrict or object to certain processing of your personal information.
Data portability: Receive your personal information in a structured, machine-readable format.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@hihobbes.com. We will respond within 30 days.
b. End Users
If you interacted with a Hobbes-powered demo agent and want to exercise your data rights, you can contact us directly at support@hihobbes.com or contact the company whose website hosted the demo. We will work with the relevant customer to fulfill your request.
c. Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting support@hihobbes.com.
d. Do Not Track
Our website does not currently respond to "Do Not Track" browser signals.
Cookies and Tracking Technologies
Website (hihobbes.com)
We use cookies and similar technologies on our website for:
Essential cookies: Required for website functionality (session management, security).
Analytics cookies: Help us understand how visitors use the website (page views, traffic sources, user behavior).
Marketing cookies: Used to measure the effectiveness of our advertising and deliver relevant content.
b. Demo Widget
The Hobbes demo widget deployed on customer websites may collect:
Session cookies: Used to maintain the demo conversation state during a session.
Analytics data: Engagement signals, session duration, and interaction metadata used to generate reports for customers.
The demo widget does not use third-party advertising cookies. Customers control the deployment and configuration of the widget on their websites.
c. Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website or demo interactions. For more information about cookies and how to manage them, visit allaboutcookies.org.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose.
Delete your personal information.
Opt out of the sale or sharing of your personal information. We do not sell or share personal information as defined by the CCPA.
Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your rights, contact us at support@hihobbes.com.
When Hobbes processes personal information on behalf of a customer, we act as a service provider under the CCPA (Cal. Civ. Code 1798.140(ag)) and process such information only for the business purposes specified in our Terms of Use.
European Privacy Rights (GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, the following applies:
Legal Basis for Processing
We process personal data based on: (i) performance of a contract (providing the Service to customers), (ii) legitimate interests (analytics, security, product improvement), (iii) consent (marketing communications), or (iv) legal obligation (compliance with applicable laws).
b. International Transfers
Your personal data may be transferred to and processed in the United States. We protect such transfers using appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission. Details are available in our Data Processing Addendum at trust.hihobbes.com.
c. Data Protection Officer
For GDPR-related inquiries, contact us at support@hihobbes.com
d. Supervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority.
Children's Privacy
Hobbes is a B2B service and is not directed at children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, contact us at support@hihobbes.com
Third-Party Websites
Our website and demo agents may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify customers of material changes via email to the account owner at least 30 days before the changes take effect. The "Last Updated" date at the top of this policy indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:
Syra Ventures, Inc.
1301 Sansome St 2nd Floor
San Francisco, CA 94111, STE 208
Email: support@hihobbes.com
Last Updated: March 25, 2026
Privacy Policy
This Privacy Policy describes how Syra Ventures, Inc. ("Hobbes," "we," "us," or "our") collects, uses, and shares information when you visit our website (hihobbes.com), use our platform, or interact with an AI demo agent powered by Hobbes on a third-party website. This policy covers three groups of people: website visitors, customers, and end users who interact with Hobbes-powered demo agents.
By using our website or Service, you agree to the practices described in this Privacy Policy. If you are a Hobbes customer, your use of the Service is also governed by our Terms of Use (hihobbes.com/terms-of-use) and, where applicable, our Data Processing Addendum (available at trust.hihobbes.com).
Information We Collect
Website Visitors
When you visit hihobbes.com, we collect:
Usage data: Pages visited, referring URL, browser type, device type, operating system, and IP address.
Cookies and tracking technologies: We use cookies, pixels, and similar technologies for analytics, performance monitoring, and marketing. See Section 7 for details.
b. Customers
When you sign up for Hobbes or purchase a subscription, we collect:
Account information: Name, email address, company name, billing address, and payment information (processed by Stripe).
Configuration data: Knowledge sources, guidance, product information, branding assets, and agent settings you provide to set up demo agents.
Usage data: Login activity, feature usage, and platform interactions.
c. End Users (Demo Interactions)
When a person interacts with a Hobbes-powered demo agent on a customer's website, we collect:
Demo Interaction Data: Messages sent during the demo session, agent responses, session metadata (timestamps, duration, page URL), engagement signals (clicks, scroll depth), and performance metrics.
Device and network data: IP address, browser type, device type, and operating system.
Information and voluntarily provided: Name, email address, or other information the end user chooses to share during the demo conversation.
Hobbes demo agents are powered by artificial intelligence. Demo interactions are conducted by AI, not humans.
How We Use Information
We use the information we collect for the following purposes:
Providing the Service: Delivering AI-powered demo agents, generating demo responses, producing analytics and reports for customers, and providing support.
Account management: Processing payments, managing subscriptions, communicating about your account, and sending service-related notifications.
Improving the Service: Analyzing usage patterns, identifying bugs, and developing new features. We use anonymized, aggregated data for product improvement and benchmarking.
Website analytics: Understanding how visitors use our website to improve content and user experience.
Marketing: Sending promotional communications to customers and prospects who have opted in. You can opt out at any time (see Section 6).
Security and fraud prevention: Detecting and preventing unauthorized access, abuse, or security threats.
Legal compliance: Complying with applicable laws, responding to legal requests, and enforcing our Terms of Use.
How We Share Information
We do not sell personal information. We share information only in the following circumstances:
With Customers
Demo Interaction Data (including end-user messages and session analytics) is shared with the customer whose demo agent the end user interacted with. The customer controls how their demo agent is configured and is responsible for their own privacy practices.
b. With Service Proviers
We share information with third-party service providers who help us operate the Service, including:
AI model providers (for generating demo responses)
Cloud infrastructure providers (for hosting and data storage)
Payment processors (Stripe, for billing)
Analytics providers (for website and product analytics)
These providers process data only on our behalf and are subject to contractual obligations to protect your information. A current list of sub-processors is maintained at trust.hihobbes.com.
c. With AI Model Providers
Demo interaction content is sent to third-party AI model providers solely to generate demo responses. We configure our AI providers to disable model training on customer inputs, in accordance with each provider's available data usage controls. Data sent to AI providers is not retained by the provider beyond the duration of the API request, subject to each provider's data handling policies.
d. Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Hobbes, our customers, or others.
e. Business Transfers
If Hobbes is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
Data Retention
Customer account data is retained for the duration of the subscription and deleted within 30 days of a verified deletion request.
Demo Interaction Data is retained for the duration of the customer's subscription. Upon termination, we anonymize Demo Interaction Data within 30 days by removing all identifiers (names, email addresses, IP addresses, device identifiers). Customers may request full deletion instead.
Anonymized data that cannot reasonably identify any individual may be retained indefinitely for product improvement, benchmarking, and analytics.
Website analytics data is retained in accordance with our analytics providers' standard retention periods.
Data Security
We maintain technical and organizational security measures designed to protect your information, including industry-standard encryption in transit and at rest, access controls, and incident response procedures. Hobbes maintains SOC 2 Type II certification. Details on our security practices are available at trust.hihobbes.com. Anonymized data that cannot reasonably identify any individual may be retained indefinitely for product improvement, benchmarking, and analytics.
Your Rights and Choices
All Users
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate personal information.
Delete your personal information.
Restrict or object to certain processing of your personal information.
Data portability: Receive your personal information in a structured, machine-readable format.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@hihobbes.com. We will respond within 30 days.
b. End Users
If you interacted with a Hobbes-powered demo agent and want to exercise your data rights, you can contact us directly at support@hihobbes.com or contact the company whose website hosted the demo. We will work with the relevant customer to fulfill your request.
c. Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting support@hihobbes.com.
d. Do Not Track
Our website does not currently respond to "Do Not Track" browser signals.
Cookies and Tracking Technologies
Website (hihobbes.com)
We use cookies and similar technologies on our website for:
Essential cookies: Required for website functionality (session management, security).
Analytics cookies: Help us understand how visitors use the website (page views, traffic sources, user behavior).
Marketing cookies: Used to measure the effectiveness of our advertising and deliver relevant content.
b. Demo Widget
The Hobbes demo widget deployed on customer websites may collect:
Session cookies: Used to maintain the demo conversation state during a session.
Analytics data: Engagement signals, session duration, and interaction metadata used to generate reports for customers.
The demo widget does not use third-party advertising cookies. Customers control the deployment and configuration of the widget on their websites.
c. Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website or demo interactions. For more information about cookies and how to manage them, visit allaboutcookies.org.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose.
Delete your personal information.
Opt out of the sale or sharing of your personal information. We do not sell or share personal information as defined by the CCPA.
Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your rights, contact us at support@hihobbes.com.
When Hobbes processes personal information on behalf of a customer, we act as a service provider under the CCPA (Cal. Civ. Code 1798.140(ag)) and process such information only for the business purposes specified in our Terms of Use.
European Privacy Rights (GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, the following applies:
Legal Basis for Processing
We process personal data based on: (i) performance of a contract (providing the Service to customers), (ii) legitimate interests (analytics, security, product improvement), (iii) consent (marketing communications), or (iv) legal obligation (compliance with applicable laws).
b. International Transfers
Your personal data may be transferred to and processed in the United States. We protect such transfers using appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission. Details are available in our Data Processing Addendum at trust.hihobbes.com.
c. Data Protection Officer
For GDPR-related inquiries, contact us at support@hihobbes.com
d. Supervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority.
Children's Privacy
Hobbes is a B2B service and is not directed at children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, contact us at support@hihobbes.com
Third-Party Websites
Our website and demo agents may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify customers of material changes via email to the account owner at least 30 days before the changes take effect. The "Last Updated" date at the top of this policy indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:
Syra Ventures, Inc.
1301 Sansome St 2nd Floor
San Francisco, CA 94111, STE 208
Email: support@hihobbes.com
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